Service Process

TSHS is a professional food machine manufacturer. We have exclusive patented heating system. Provided more than 500 frying production around the world. Also offer customized microwave industrial dryer.

Service Process


Service process

(1). Customer Contact: Understand the customer's situation and establish a good relationship with them.
(2). Feasibility Analysis: Analyze and evaluate the product, whole plant planning, equipment configuration, customer budget, and give appropriate planning.
(3). Quote: Provide equipment quotation.
(4). Technical Discussion: Solve the problems faced by customers, such as: production, color, appearance...etc.
(5). Bargaining: Both parties confirm the price required for equipment purchase.
(6). Letter of Intent: Establish a letter of intent for the sale and purchase cooperation between the two parties.
(7). Contract: The cooperation letter of intent confirms that there is no problem, signing the contract, and begins to enter the equipment planning and design.
(8). Design Confirmation: Provide equipment flow chart and production line layout for customer confirmation.
(9). Production: Design and manufacture the equipment after confirming that there is no problem.
(10). Factory Testing: After the equipment is completed, the customer is invited to come to the actual raw material online test and quality process inspection in the factory.
(11). Delivery: After the test is completed, the delivery is made in accordance with the trade agreement.
(12). Transportation: Optional modes of transport just like shipping, air transportation, etc.
(13). Installation: The technical engineer will go to the customer site to quickly install and locate.
(14). Cold Commissioning: Carry out equipment idle running test to confirm voltage stability, gas pressure and heating effect.
(15). Hot Commissioning: After idle runnin, putting into the raw material production test and teaching the personnel how to use it.
(16). Acceptance: Final confirmation of the customer's last equipment, production samples, etc.
(17). Warranty: TSHS provides a one-year global warranty service.

CE
ISO 9001
Patent Certification
Awards-1
Awards-2
D&B

Over 50 Years of Deep Fryer Machine | Snack Food Processing Equipment & Turnkey Project Supply | TSHS

Based in Taiwan, since 1965, TSUNG HSING FOOD MACHINERY CO., LTD. is a food processing equipment supplier in snack foods industry.

500 food processing production lines sold in 65 countries, TSHS is a food machine expert with over 58 years of experiences. CE certified, reasonably priced food processing machinery are industrial fryers, oil heating systems, seasoning tumblers, liquid mixer machines, liquid sprayer machines, etc.

TSHS has been offering customers high-quality food processing machines for green peas, nuts, potato chips, grain puffs and corn puffs, with total snack foods solutions. They represent trust, specialty, high-quality and safety specialization, which is where their name TSHS came from.